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Have a question, feedback, or partnership inquiry? We'd love to hear from you.
Response Time
We typically respond within 1-2 business days. For urgent support, paid plan customers get priority response within 4 hours.
Frequently Asked Questions
What's included in the free trial?
Every free trial includes full access to keyword tracking, site audits, AI visibility monitoring, and backlink analysis for 14 days. You can track up to 100 keywords across Google, ChatGPT, Perplexity, and Gemini with no credit card required to start.
Can I cancel anytime?
Absolutely. All Optic Rank plans are billed monthly with no long-term contracts. You can cancel directly from your account settings at any time, and you will retain access until the end of your current billing cycle. We never charge cancellation fees.
Do you offer agency plans?
Yes. Our agency plans support multiple client workspaces under a single account with consolidated billing, white-label reporting, and team member permissions. Reach out to our partnerships team at the email above to discuss volume pricing and custom onboarding.
How fast is support?
We respond to all inquiries within one to two business days. Customers on paid plans receive priority support with a guaranteed response time of four hours during business hours. Enterprise customers also get a dedicated account manager and private Slack channel.
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Connect with other SEO professionals, marketers, and founders who are navigating the shift to AI-powered search. Our community is the best place to share strategies, get platform tips, hear about new feature releases, and stay ahead of the latest changes across Google, ChatGPT, Perplexity, and other search surfaces.
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