Privacy Policy

1. Information We Collect

When you use Optic Rank, we collect information you provide directly, such as your name, email address, and payment details when you create an account or subscribe to a plan. We also automatically collect usage data including pages visited, features used, IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Data Sharing

We do not sell your personal information. We may share your data with third-party service providers who perform services on our behalf, such as payment processing (Stripe), cloud hosting (Vercel, Supabase), and analytics. These providers are contractually obligated to protect your data and use it only for the services they provide to us.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), encryption at rest, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to improve your experience. See our Cookie Policy for more details.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at info@donkeyideas.com or visit our Contact page.